Thank you for choosing MNV SOLUTIONS. We are committed to providing quality products and professional IT services. Please read our refund policy carefully before purchasing any product or service.
All payments made to MNV SOLUTIONS are subject to this Refund Policy. By purchasing our products or services, you agree to these terms.
The following services are generally non-refundable once work has started or the service has been activated:
Physical products such as CCTV cameras, networking devices, biometric systems, routers, switches, or accessories may be eligible for replacement only if they are found to be defective and reported within the applicable warranty period. Refunds are generally not provided for delivered products.
Subscription-based services including hosting, cloud services, WhatsApp API, SMS, RCS, or software subscriptions are non-refundable after activation.
If a customer accidentally makes a duplicate payment, the extra amount will be refunded after verification within 7 to 10 business days through the original payment method.
Cancellation requests must be submitted before service activation. Once installation, development, configuration, or activation has begun, refund requests may not be accepted.
MNV SOLUTIONS shall not be responsible for delays caused by telecom operators, internet providers, government authorities, third-party software vendors, cloud providers, payment gateways, or force majeure events. Such delays do not qualify for refunds.
Approved refunds will normally be processed within 7 to 14 business days after verification. The refund will be credited using the original payment method wherever possible.
For refund-related questions, please contact:
MNV SOLUTIONS
Website: www.mnvsolutions.co.in
Email: info@mnvsolutions.co.in
Phone: +91 9866 46 1437
We reserve the right to modify this Refund Policy at any time without prior notice. Any changes will become effective immediately after being published on this website.